Our Helpdesk is powered by Freshdesk Support Desk.
Their platform requires certain cookies to function correctly. The legal basis for the processing of these essential or technical necessary cookies is the necessity for the performance of the contract (Art. 6 para. 1 lit. b GDPR). This article describes these cookies.
The cookies that are used in conjunction with FreshDesk as our Helpdesk are:
Cookie provider | List of cookies |
_helpkit_session | |
helpdesk_node_session | |
user_credentials | |
return_uri/return_to | |
falcon_enabled | |
session_token | |
_x_m | |
_x_w | |
template_show_tab | |
scenario_show_tab | |
tag_sort_key | |
filter_name | |
order_type | |
wf_order | |
wf_order_type | |
session_state | |
order |