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What is the multi-platform probe and how can I use it?
Important: The multi-platform probe is now stable! This article is deprecated and will no longer be updated. For the multi-platform probe release notes, see the Knowledge Base: What are the release notes for the multi-platform probe?  See the M...
Fri, 13 Jun, 2025 at 2:06 PM
How do I set permissions for the Amazon Web Services (AWS) API key to use certain sensors in PRTG?
My Amazon sensors show the error message: You are not authorized to perform this operation.  This article applies as of PRTG 22 Setting permissions for the AWS API key There are several sensors with which you can monitor single Amazon web serv...
Fri, 13 Jun, 2025 at 1:04 PM
What's the clustering feature in PRTG?
This article applies as of PRTG 20 I would like to know more about the clustering feature of PRTG. Can you give me an introduction and some basic information about clustering?  Cluster basics One very helpful feature of PRTG is the cluster. A...
Fri, 13 Jun, 2025 at 11:29 AM
How can I monitor Android devices? Is there a mobile probe?
Important notice: The information in this article is outdated. Mini probes are deprecated as the OpenSSL version required to run them is out of support. You can no longer install new mini probes. Can PRTG monitor Android devices to gather s...
Thu, 12 Jun, 2025 at 3:45 PM
How can I disable SSL for Mini Probes?
Important notice: The information in this article is outdated. Mini probes are deprecated as the OpenSSL version required to run them is out of support. You can no longer install new mini probes. The mini probe on Android device can't...
Thu, 12 Jun, 2025 at 3:03 PM
Step-by-step installation guide for the multi-platform probe
Important:The multi-platform probe is now stable! As such, we released the Multi-Platform Probe for PRTG manual. This article is deprecated and will no longer be updated. For the multi-platform probe release notes, see the Knowledge Base: Mul...
Thu, 12 Jun, 2025 at 2:54 PM
How can I allow other users to manage my PRTG Hosted Monitor instance?
Explanation of the access rights management system in PRTG Hosted Monitor, which allows subscription owners to promote other users to manage and configure certain aspects of a PRTG Hosted Monitor instance. Access Rights Management You ...
Thu, 12 Jun, 2025 at 12:12 PM
How can I manually enable NATS JetStream on my NATS server?
This article applies as of PRTG 24.4.102 and multi-platform probe 3.0.0 NATS JetStream With multi-platform probe 3.0, we introduced data buffers. Data buffers store data when a connection drops, in this case, between a multi-platform remote pro...
Thu, 12 Jun, 2025 at 12:12 PM
Multi-Platform Probe Release Notes
This article applies as of PRTG 25 and multi-platform probe 3.1.1 Where can I find release notes concerning just the multi-platform probe? Important notice: We strongly recommend to only use the multi-platform probe with as of PRTG 24.1.9...
Thu, 12 Jun, 2025 at 11:36 AM
How can I increase memory for Remote PowerShell?
This article applies as of PRTG 22 Remote PowerShell sensors gives errors like The WSMan provider host process did not return a proper response. Disabling Remote PowerShell memory limitation in PRTG: Resolving errors and ensuring adequate...
Thu, 12 Jun, 2025 at 10:08 AM