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Latest Articles

PRTG Data Exporter Release Notes
Keep up-to-date with the latest release notes from the PRTG Data Exporter, a PRTG product extension. For more information about PRTG Data Exporter, see the PRTG Data Exporter manual. May 20, 2026 - PRTG Data Exporter 2026.5.20.610 Features ...
Thu, 21 May, 2026 at 3:41 PM
How can I monitor the Sigfox API with PRTG?
This article applies as of PRTG 26 Monitoring the Sigfox v2 API with the REST Custom sensor Important Notice: This article was adapted to fit the Sigfox v2 API. We provide REST configuration files for the Sigfox v2 API as of PRTG 20.1.55. If y...
Fri, 15 May, 2026 at 9:28 AM
After updating to PRTG 26.1.118, the PRTG core server does not start anymore
After updating to PRTG 26.1.118, the PRTG core server does not start anymore, and the log contains the following message: Signature of \Program Files(x86)\PRTG Network Monitor\64 bit\PRTG Server.exe is not valid What can I do to resolve the iss...
Mon, 11 May, 2026 at 1:09 PM
How can I make my Python scripts work with the Script v2 sensor?
This article applies to as of PRTG 24 Python scripts for the Script v2 With the upcoming discontinuation of the Python Script Advanced sensor, we created a script breakdown to help the transition to Python scripts that you can use with the Scri...
Thu, 7 May, 2026 at 9:01 AM
My antivirus keeps stopping PRTG from working. What can I do?
This article applies as of PRTG 26 PRTG and antivirus applications As a monitoring solution, PRTG contains components to retrieve monitoring data from devices. Among others, these contain technologies such as packet sniffing, or libraries to co...
Wed, 6 May, 2026 at 2:42 PM
6520 ProbeWMI> Error in TOctWMIConnectionList
Hello Team, we have the following problem: repeated increased CPU load by the PRTG Probe, on the PRTG Probe Server after a reboot. We have analyzed all logs and found the following error message in the ProbeWMI LOG: 6520 ProbeWMI> Error in ...
Tue, 5 May, 2026 at 9:21 AM
False ping errors: Socket Error # 11001 Host not found
After a few months after a PRTG update, I frequently receive false ping errors on PRTG, although I can ping the hosts directly from the PRTG server without issues. The errors usually resolve after 10-15 minutes. You can usually resolve this is...
Tue, 5 May, 2026 at 9:10 AM
What antivirus exceptions should be in place for PRTG?
Need to know what folders/files/services I need to exclude from real-time protection so the antivirus product I am using doesn't affect the performance of PRTG. Thanks for any help you can provide. Article Comments Hello, the PRTG prog...
Tue, 5 May, 2026 at 9:07 AM
How can I graph an SNMP string value?
I would like to graph a SNMP string value. Using the SNMP Custom String sensor, I see that the string value is displayed: in the "message" column when I view the all sensors on the device in the "message" column of the Log ...
Tue, 21 Apr, 2026 at 2:37 PM
What is the script that allows you to execute SSH script using an EXE/Script sensor?
This article applies as of PRTG 26.x.119 Introduction The following script allows you to execute SSH script using an EXE/Script sensor. It will connect to the server, execute the given command and simply return the output to the sensor. Th...
Tue, 21 Apr, 2026 at 2:35 PM