Knowledge Base

Applies as of PRTG 25 and PRTG app for desktop 25.6.0 PRTG MultiBoard and PRTG app for desktop release notes Note: This changelog is a temporary solution to view updates to PRTG MultiBoard and PRTG app for desktop outside of the desktop applica...

This article applies as of PRTG 25 How to move a PRTG installation to a different system or server Short migration guide You can find a short migration guide on the Paessler website: How to move a PRTG installation to a different computer in 9...

This article applies to PRTG Network Monitor 19 or later I want to avoid the web browser security warning that is shown when using the PRTG default SSL certificate and a secure https connection. How can I get, install, and use such a certific...

I have added an SNMP Trap Receiver sensor to my PRTG installation. It seems that it does not work properly. How can I test if traps are received and if the sensor works? This article applies to PRTG Network Monitor 19 or later Testing an SN...

This article applies as of PRTG 25 Use Microsoft Office 365 for PRTG SMTP Delivery You can send out email notifications from PRTG with Office 365 as SMTP relay server if you do not want to use the built-in SMTP relay server for direct email del...

Are there step-by-step instructions on how to install SNMP on my Windows computer?  This article applies to PRTG Network Monitor 19 or later Installing and Configuring the SNMP Service on Windows The best moment to install the SNMP service is...

I would like to use PRTG. However, we can only install it on a virtual machine. Can I use Linux OS in the virtual machine to run the PRTG? This article applies as of PRTG 25 PRTG on Linux It is currently not possible to install a PRT...

I recently installed several Ubiquiti UniFi devices on my network. I have a UniFi Security Gateway (USG), two UniFi AP AC PRO wireless access points, and a UniFi Cloud Key. How can I monitor these devices with PRTG? This article applies to PRTG...

This article applies as of PRTG 23 How to move a PRTG installation to a different system Part 1: Short migration guide This part of the article is meant as a shorter overview of how to migrate PRTG from an old system to a new system. The new s...

I have a PowerShell script either from the Knowledge Base, from Support, or from somewhere on the internet. How do I install this and what do I need to do to get it to work properly? This article applies to PRTG Network Monitor 19 or later Gui...