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Latest Articles

Is there a list of anti spam blacklist servers?
This article applies as of PRTG 26 Checking for IP addresses on blacklist servers The IP on DNS Blacklist and IP Reputation Score sensors check the IP address of the parent device against blacklist servers (DNSBL). If the IP address of the par...
Thu, 13 Aug, 2026 at 11:06 AM
I want to know which of my systems support the PRTG Redfish sensors. Can you help me?
This article applies as of PRTG 26.3.123 What is the Redfish standard and which vendors support it? In 2021, we introduced the Redfish Power Supply sensor, the Redfish System Health sensor, and the Redfish Virtual Disk sensor. In 2026, we ...
Fri, 7 Aug, 2026 at 4:54 PM
I want to install Python packages for the Python installation of PRTG. How can I do that?
This article applies as of PRTG 26 Python packages for the Python installation of PRTG Note: This does not apply to scripts that you use with the Script v2 sensor. Requirements Full administrator rights on the Windows system As of PRT...
Fri, 7 Aug, 2026 at 3:04 PM
What sensors are deprecated and what are their successors or alternatives?
Note: If a deprecated sensor has no successor or alternative sensor listed, you can try to use a custom sensor. For more information, see the PRTG Manual: Custom Sensors. This article applies as of PRTG 26 List of deprecated sensors and t...
Fri, 7 Aug, 2026 at 10:31 AM
How can I increase the connection limit on VMware systems?
This article applies as of PRTG 26 Increasing maximum connections for VMware sensors In the sensor logs, I receive the error messages The request has timed out because the sensor is waiting for mutex. To resolve this issue, change your vCent...
Fri, 7 Aug, 2026 at 10:27 AM
Why are my VMware sensors not working after upgrading to VCSA 6.5 U1?
This article applies as of PRTG 22 Since upgrading to VCSA version 6.5 Update 1, VMware sensors are in the Down status due to invalid credentials. AD authentication not working with VCSA 6.5 Update 1 If you have issues with VMware...
Fri, 7 Aug, 2026 at 10:15 AM
I cannot add VMware sensors because of "wrong" password although it is correct. What can I do?
This article applies as of PRTG 26 "Wrong" credentials when adding VMware sensors Before you can add VMware sensors to PRTG, you must provide credentials for VMware in the settings of the device that you want to add the sensor to ...
Fri, 7 Aug, 2026 at 10:06 AM
How can I use Okta to set up SSO with PRTG MultiBoard?
This article applies as of PRTG MultiBoard 25.5.0 Important Notice: The following article only applies to PRTG MultiBoard. This feature is not available for PRTG app for desktop. How to enable SSO with PRTG MultiBoard As of PRTG Multiboard...
Fri, 7 Aug, 2026 at 9:39 AM
How can I use Microsoft Entra ID to set up SSO with PRTG MultiBoard?
This article applies as of PRTG MultiBoard 25.5.0 Important Notice: The following article only applies to PRTG MultiBoard. This feature is not available for PRTG app for desktop. How to enable SSO with PRTG MultiBoard As of PRTG Multiboard...
Fri, 7 Aug, 2026 at 9:38 AM
How can I use a non-administrator Windows account for WMI monitoring via the WSMan protocol?
This article applies as of PRTG 26.3.122 Grant permissions necessary for WMI monitoring to non-admin users By default, only members of the Administrators group have the permissions necessary for monitoring with WMI sensors. To use a Windows acc...
Tue, 4 Aug, 2026 at 4:48 PM