Knowledge Base

This article applies as of PRTG 25 SMTP Notification Relays with Azure Communication Services  Microsoft is retiring Basic Authentication for Client Submission, or SMTP AUTH, for Exchange Online as means to increase security.  This change affe...

This article applies as of PRTG 25 Use Microsoft Office 365 for PRTG SMTP Delivery You can send out email notifications from PRTG with Office 365 as SMTP relay server if you do not want to use the built-in SMTP relay server for direct email del...

The Paessler support portal allows you to create new tickets as well as accessing your current and previous tickets. You can also update your current tickets and let us know the status quo of your issue.  How can I activate my portal accou...

I would like to know more about the high security standards of PRTG. Is there a list of PRTG security features? This article applies as of PRTG 25 PRTG Network Monitor security features We at Paessler take the responsibility for your netwo...

Hi Guys, We're running PRTG 8.1 to monitor our server and network devices. I understand that PRTG also supports alertin via syslog. I'd like to setup our PRTG core server as a syslog server and have it spit out alerts via email. Is thi...

Want this feature implemented, too? Please upvote by clicking Thumbs up! (Posts as a reply won't be published in this feature request thread. Read Me!) User Story As a PRTG User, I want better tracking of what actually happens within th...

This article applies as of PRTG 25 Script v2 sensor The Script v2 sensor is custom sensor in PRTG that monitors a system using a Python script. It enables users to create script sensors, which are then used as a Command-Line Interface (CLI) pr...

This article applies as of PRTG 25 Beta sensors in PRTG Beta sensors are a part of the experimental features in PRTG. You can enable beta sensors to test the most recent developments from our sensors team. Important notice: The operating m...

When I monitor certain devices via SNMP, I see peaks in my graph or my graphs show drops. Would it help to change the Overflow Values setting in the SNMP Compatibility Options ? This article applies to PRTG Network Monitor 19 or later  Over...

For up-to-date information, see the PRTG Manual: Available Sensor Types. This article applies as of PRTG 22 SNMP sensors in PRTG PRTG offers many built-in sensors to meet your monitoring needs. The following is an overview of the types of...