Sensors

Why do I receive the sensor error message 'Connection could not be established (code: PE015)'?
What the error message means The error message Connection could not be established (code: PE015) means that the RPC server of the targeted system could somehow not be properly accessed or queried by PRTG. This error message is most likely ca...
Mon, 30 Oct, 2023 at 1:35 PM
My HTTP sensors don't work. What can I do?
This article applies as of PRTG 22 What are troubleshooting methods to fix when HTTP sensors in PRTG show errors? HTTP sensors: Overview of possible errors and suggestions for troubleshooting Error typesError message(s)Troubleshooting...
Thu, 12 Dec, 2024 at 4:45 PM
What is the Mutex Name in the EXE/Script sensor settings?
This article applies as of PRTG 22 All EXE/Script sensors that have the same Mutex (Mutual Exclusion) name are executed serially (not simultaneously). This is useful if you use a lot of sensors and want to avoid high resource usage that i...
Thu, 12 Dec, 2024 at 4:44 PM
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Thu, 29 Jun, 2023 at 2:02 PM
Using The Support Portal
The Paessler support portal allows you to create new tickets as well as accessing your current and previous tickets. You can also update your current tickets and let us know the status quo of your issue.  How can I activate my portal accou...
Thu, 25 Apr, 2024 at 9:10 AM