This article applies to PRTG Network Monitor 16 or later
I would like to monitor my Sophos UTM appliance with PRTG but there are no native sensors for Sophos UTM. How can I set up UTM monitoring with PRTG nevertheless?
Monitoring Sophos UTM Firewalls with PRTG
Out of the box, PRTG includes a broad variety of sensors for SNMP capable devices. For other device types, like Sophos UTM Solutions, PRTG provides the great possibility to create custom sensors. For example, if the device that you want to monitor supports SNMP, you can try to get a MIB file from the vendor, convert it with the MIB Importer into an OIDlib file for PRTG, and use it with the SNMP Library sensor.
Update: For the Sophos UTM devices, we provide a Device Template to add the sensors using the auto-discovery. See below for download and instructions.
Using Device Templates to Monitor Sophos UTM Devices
We created a Device Template using the Sophos MIB files as well as the vendor's image to simplify the import. You can download the zip-archive from here: PRTG_Sophos_20170112.zip
Update: For the Sophos UTM9/XG devices, there is an updated version of the template available on GitLab. Direct link for installation download.
With the help of this device template you can create the following sensors:
Follow the steps below to set up your Sophos UTM monitoring.
Steps to Go
- Download PRTG_Sophos_20170112.zip
- Extract all files into the folder of your your PRTG installation under %programfiles%PRTG Network Monitor.
- In PRTG, create a new device.
- Navigate to the settings page of the device.
- Choose Device Type > Sensor Management > Automatic sensor creation using specific device template(s) > Sophos UTM9 and let PRTG create the Sophos UTM sensors for you. For newer versions, please right-click the device within your device tree instead and choose "Auto-Discovery > Run Auto-Discovery with Template" and select the device template "Sophos UTM9" here.
- Enjoy monitoring your Sophos UTM device!
Notes
The provided files will add the most relevant monitoring metrics for Sophos UTM devices. According to the Sophos MIB file, there are no additional OIDs available right now using SNMP.
Please note that we cannot provide any support for these OIDs, nor can we guarantee that they work as expected.
More
For more information, please see the following articles:
- How do SNMP, MIBs and OIDs work?
- https://paessler.freshdesk.com/en/support/solutions/articles/76000041743-can-t-find-a-sensor-for-my-device-in-prtg-but-i-believe-it-supports-snmp-how-to-proceed-
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.