This article applies as of PRTG 24
What can I do if the local probe is disconnected or if remote probes are not connected?
Disconnected probe(s)
Take a look at the following articles if you have probe connection problems:
Connection issues with remote probes
If you have issues with setting up a remote probe connection, take a look at the following:
- PRTG Manual: Classic Remote Probe Setup via Device Tools, section Step 1: Meet the Requirements and the section Debugging.
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.