Some monitoring tasks require the "Remote registry Service" to be enabled. How can I do this?

Enabling the Remote Registry Service

  • Go to the services manager.
  • Find the "Remote Registry" service
  • Double click on the service
  • Set "Start type" to "Automatic"
  • click the "Start" button
  • Save your settings by clicking OK

For Windows 8 and 2012 Server and above The Remote Registry service is set up to be only turned on by a specific trigger so that it doesn't use up resources. If you want to remove the trigger from this service so that PRTG can always read the data for sensors, you will have to open a command prompt with Admin privileges and enter in the following command

sc triggerinfo "remoteregistry" delete

If you want to restore the trigger settings to the service you can adversely enter

sc triggerinfo remoteregistry start/namedpipe/1f81d131-3fac-4537-9e0c-7e7b0c2f4b55

Lastly, if you want to see the status of the trigger you can enter

sc qtriggerinfo remoteregistry

It may also be necessary to change the following registry key to 1, to disable the idle-stop of the Remote Registry Service:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\RemoteRegistry \DisableIdleStop


Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.