This article applies as of PRTG 24
I'm trying to monitor my Canon printers using SNMP, but I get No response (SNMP error # -2003). A basic SMTP sensor works fine. Both use the same strings. What should I check?
You need to set it to SNMP v1. It is also better to do use a custom advanced SNMP monitor. These settings work:
Sensor Channel #1 Name Tray 1 Paper Sensor Channel #1 OID .1.3.6.1.2.1.43.8.2.1.10.1.2 Sensor Channel #1 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #1 UnitSensor Channel #2 Enable Sensor Channel #2 Name Tray 2 Paper Sensor Channel #2 OID .1.3.6.1.2.1.43.8.2.1.10.1.3 Sensor Channel #2 Value Type Gauge (unsigned Integer, e.g. "10", "120") Sensor Channel #2 UnitSensor Channel #3 Enable Sensor Channel #3 Name Tray 3 Paper Sensor Channel #3 OID .1.3.6.1.2.1.43.8.2.1.10.1.4 Sensor Channel #3 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #3 UnitSensor Channel #4 Enable Sensor Channel #4 Name Tray 4 Paper Sensor Channel #4 OID .1.3.6.1.2.1.43.8.2.1.10.1.5 Sensor Channel #4 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #4 UnitSensor Channel #5 Enable Sensor Channel #5 Name Black Toner Sensor Channel #5 OID .1.3.6.1.2.1.43.11.1.1.9.1.1 Sensor Channel #5 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #5 UnitSensor Channel #6 Enable Sensor Channel #6 Name Cyan Toner Sensor Channel #6 OID .1.3.6.1.2.1.43.11.1.1.9.1.2 Sensor Channel #6 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #6 UnitSensor Channel #7 Enable Sensor Channel #7 Name Magenta Toner Sensor Channel #7 OID .1.3.6.1.2.1.43.11.1.1.9.1.3 Sensor Channel #7 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #7 UnitSensor Channel #8 Enable Sensor Channel #8 Name Yellow Toner Sensor Channel #8 OID .1.3.6.1.2.1.43.11.1.1.9.1.4 Sensor Channel #8 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #8 UnitSensor Channel #9 Enable Sensor Channel #9 Name Waste Toner Sensor Channel #9 OID .1.3.6.1.2.1.43.11.1.1.9.1.5 Sensor Channel #9 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #9 UnitSensor Channel #10 Enable Sensor Channel #10 Name Total Pages Printed Sensor Channel #10 OID .1.3.6.1.2.1.43.10.2.1.4.1.1 Sensor Channel #10 Value Type Gauge (signed integer, e.g. "-12", "120") Sensor Channel #10 Unit
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.