How can I attempt an integration of PRTG with ServiceNow?
The integration is documented in the ServiceNow Manual.
The restriction of how many messages are getting polled needs to be defined in their API. So I recommend to reach out to the manufacturer to request if the API is capable of this.
There is a official integration from ServiceNow to PRTG. Find all the details here: https://docs.servicenow.com/bundle/london-it-operations-management/page/product/event-management/task/configure-prtg-connector.html
As an alternative, Evanios is offering out-of-the-box integration with PRTG. More details here: https://www.evanios.com/blog/servicenow-integration/paessler-prtg-servicenow-integration/
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
