This article applies as of PRTG 24 and multi-platform probe 2.0.0


Integration of multi-platform probe in PRTG Hosted Monitor instance


Multi-platform probe for PRTG

With PRTG 21.4.73, we introduced the multi-platform probe for Paessler PRTG (hereafter referred to as the multi-platform probe) to extend the native monitoring capabilities on non-Windows platforms, for example Linux, Raspberry Pi, or NAS systems.

See the Multi-Platform Probe for PRTG manual for the most up-to-date information.


TABLE OF CONTENTS


1. Enable multi-platform probes on your PRTG Hosted Monitor instance


To enable multi-platform probes on your PRTG Hosted Monitor instance, click the toggle under Multi-Platform Probe in Customer Portal (https://app.my-prtg.com) or Partner Portal (https://partners.my-prtg.com) under Manage Instance as shown below.


2. Add a NATS user


Important: After you enable multi-platform probes connections, it might take a few minutes until you can add them to your PRTG Hosted Monitor instance. If you add a new user during this time, you might receive an error message.


To add a set of credentials for the NATS server, click Manage Credentials. Then click ADD USER.

Add a user name and password as shown below. Save the password for future reference.

You can check the status of the user credentials under the Status option as shown below.

To delete a particular user credential, click ACTIONS button as shown below and select DELETE USER.


3. Install multi-platform probes

You can install the multi-platform probe on any of the supported Linux distributions. Packages are available via the Paessler Linux package repository for Debian and RPM packages.

For complete instructions on how to set-up the Paessler package repository and install the multi-platform probe using your distributions package manager, see the section Multi-platform probe installation in Multi-Platform Probe for PRTG manual.

Note: The multi-platform probe can be installed on any of the supported Linux systems. You can try to run it on different Linux distributions using our .deb or .rpm packages at your own risk.

4.1 Installation in Docker Container

To install and configure multi-platform probes, you can use our Multi-Platform Probe Docker Container for Paessler PRTG.


4. Optional actions

Download certificateClick to enlarge.

Download the TLS certificate for your PRTG Hosted Monitor instance

Users can download the TLS certificate that Paessler used to set up the NATS server for their instance.

Open the multi-platform probe manual

You can quickly open the multi-platform probe platform directly from the Customer Portal.

More

For the multi-platform probe release notes, see the Knowledge Base: What are the release notes for the multi-platform probe?