When trying to monitor a Windows 2000 system, PRTG shows the error message

Unknown Error in: "Win32_Process"

What can I do?


Article Comments

This article applies to PRTG Network Monitor 12 or later

Monitor Services on Windows 2000

Since PRTG 7 we do not offically support Windows 2000 systems any more. However, the following workaround might enable you to still monitor services on your Windows 2000 server machines.

Create a WMI Custom Sensor, using the following query:

Select ProcessID from Win32_Service WHERE Name="NAME"

Replace NAME by the name of the service, as shown in WMI Tester.

You can use our free WMI Tester to further refine this query in order get more detailed results.


May, 2012 - Permalink