Hi!
I have the installed the freeware version of PRTG, and after a couple days of adding devices and sensors to these devices, I found my self that for the second day running somehow, there is no data in between 08:00PM to 08:00AM. To get ir working I have to logout and loggin again.
Is this something that I did wrong?
FR
Article Comments
Hello,
Could you please forward us your system log files via email to support@paessler.com for analysis? You will find the log files within the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System)
Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)
Please be aware that it might also be a 'V7' or a 'V8'-folder in which then the "Logs (System)"-folder resides. You can also use the option to upload the logs to our FTP-Server, using the button "Send Logs to Paessler..." on the tab "Logs" in the "PRTG Server Admin Tool".
best regards.
May, 2012 - Permalink
Hello,
Could you please forward us your system log files via email to support@paessler.com for analysis? You will find the log files within the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\Logs (System) Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\Logs (System)
Please be aware that it might also be a 'V7' or a 'V8'-folder in which then the "Logs (System)"-folder resides. You can also use the option to upload the logs to our FTP-Server, using the button "Send Logs to Paessler..." on the tab "Logs" in the "PRTG Server Admin Tool".
best regards.
May, 2012 - Permalink