I am new to PRTG. I create a MS SQL sensor with known good SQL account, but I am keep getting Time out error. Manual test through ODBC DSN with the same account is fine. Please help.

Thanks

Article Comments

Hello,

which SQL-Sensor are you using? MySQL, Microsoft or Oracle? Also which version of PRTG are you running?

best regards.


Mar, 2012 - Permalink

It is MSSQL sensor. The target server is MSSQL 2008, and the sensor connection is using SQL user account. I also tried to connection a MSSQL 2005 server with the same problem. PRTG V9.2.0.2235 is running on Windows 2008 R2 Standard edition.

Thanks DJ


Mar, 2012 - Permalink

I think that I entered the wrong format at instance entry. I should just put the instance name, instead of serverName\instanceName. But, where should I place the serverNmae?

Thanks DJ


Mar, 2012 - Permalink

Just use the Instance Name, the ServerName should be taken from the parent device.


Mar, 2012 - Permalink

Thank you!. It works now.


Mar, 2012 - Permalink