Probably not a popular request so I'm sure it's not possible... but wanted to confirm. Can the WMI Service sensor alert when a service goes from a stopped state to running? Right now I can have it in a down/acknowledged state and alert when it starts but would rather it be 'OK' while the service is stopped.

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Hello,

I'm afraid in the moment PRTG is not able to discern the state a target service is in. But we'll put it on the wish list.

best regards.


Mar, 2012 - Permalink

PTF.ServiceStatus

This is possible with Custom Sensor ServiceStatus. With this sensor you can have any service status set your sensor in a ok, warning or error state.

The sensor returns a value where:

1=Stopped, 2=StartPending, 3=StopPending, 4=Running, 5=ContinuePending, 6=PausedPending, 7=Paused

Parameters:

-s=   Name of the service to check.
-m=   Optional, name or ip of the machine where the service is installed. Default = localhost.
-u=   Optional Domain\Username of a user account that can access the service status.
-p=   Optional Password or passhash * of a user account that can access the service status.
-w=   Optional, comma seperated list of service statusses that should return a warning.
-e=   Optional, comma seperated list of service statusses that should return an error.

The sensor can be set in a warning or error state by using limits, or by using the the -w= and -e= parameters which will provide a more telling result message.

i.e. using -w=2 and -e=4 will set the sensor to a warning state when the service is StartPending and set the sensor to an error state when the service is Running.

The sensor can be downloaded from this page.


Mar, 2012 - Permalink