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iprtg connection

Modified on 2025-06-10 11:32:38 +0200

Connecting to the demo prtg configuration works fine. But to our own installation, it does not. I get a Connection timed Out error.

What could be the issue? I double checked the access and login credentials.

Guy

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Hi,
is your installation accessible from the internet? Can you access the installation in a browser?
Best regards

Mar, 2012 - Permalink

Yes, our installation in accessible from the internet. Using port 8003. And yes, it is accessible from a browser.

Mar, 2012 - Permalink

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iprtg connection

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.