Hello,

The CPU, Memory and Disk-Sensor on a Server doesn´t work proberly. No changes have been made and from one day to another the sensors changed to error state.

In the section Last Message and Last Result is no information about the error.

I have already tested the functionality of wmi using your WMI-testing tool. There wmi works without any problems.

Further more this server has 2 entries in our monitoring. Each entry monitors cpu, memory an disk.

Strangely at the first entry all 3 sensors are in error-state and at the second entry only the cpu sensor is in error state. Memory and Disk are green, but there is also no Last Message or Last result to see.

What could cause these errrors and how can I solve this strange issue?

Kind regards,

Dominik Klecker

Article Comments

What precise version of PRTG are you using?


Jan, 2012 - Permalink

We are using PRTG Network Monitor 9.1.3.1793.


Jan, 2012 - Permalink

Please update to the latest version, we have made a lot of improvements since the version you have regarding WMI.

https://www.paessler.com/prtg/prtg9history


Jan, 2012 - Permalink

After updating the sensors seems to work fine so far. Thanks for the support.


Jan, 2012 - Permalink

Hello,

I've had the same problem, worked for me as well.


Feb, 2012 - Permalink