Tried to use the Update feature to 9.2.0.2142 and although it started ok, the update failed because the file C:\Program Files\PRTG Network Monitor\website\controls\whatsnew.htm was marked as Read Only, which as I've never changed any of the controls folder must have been part of a previous update.

I can send on the log files if needed.

Article Comments

Hi,
we are aware of this issue. There is unfortunately only the workaround of a manual update. Therefore please log in to your account and download the latest installer. Then just run the installer on the machine where PRTG is installed.
Best regards


Feb, 2012 - Permalink

Found the fix, manually changed the file whatsnew.htm to Read/Write and then used the auto update from the autoupdate menu and it worked.


Feb, 2012 - Permalink