we want prtg to operate graphs and time tables in 24 hour format instead of AM/PM. the server is configured to use 24 hour format.

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Hello,

have you checked the My Account Settings?

best regards.


Feb, 2012 - Permalink

that is on system settings. and the system is on 24 hour format.


Feb, 2012 - Permalink

And what is the Date Format-Setting of your PRTG account?


Feb, 2012 - Permalink

user is on use system settings.


Feb, 2012 - Permalink

Then please select a different one specifically in the PRTG user settings. Does this one then work?


Feb, 2012 - Permalink

yes it does, but every user now has to do this. not a great solution.


Feb, 2012 - Permalink

But it's a work-around. Unfortunately, there seem to be rare-cases where PRTG can't successfully discern the Date/Time/Regional System Settings on the Windows host it is running. We are using standard Windows API-Calls to do this, and if these fail, then it's likely something on the underlying Windows (Registry-Corruption or similar). It might help to move PRTG to a new host.


Feb, 2012 - Permalink