would like to know if it is possible and how easy is it to integrate PRTG with HP ITSM, in order to auomate ticket creations base on specific alerts and assign to team members?
how easy is it to integrate with HP ITSM product for automating support tickets?
Modified on 2025-06-10 11:35:27 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
an integration should be possible using the PRTG API: PRTG - Manual and also your very own PRTG under Setup|PRTG API.
best regards.
Feb, 2012 - Permalink