What domain do I need to add to our whitelist in order to receive the PRTG Network Monitor alerts? Thank you.

Article Comments

What precise alerst are you referring to, please?


Nov, 2011 - Permalink

The ones triggered by sensors. Example:

PRTG Network Monitor (Monitoring Setver)

Sensor PING 5 (Ping)

Status Up ((Downtime: 5 m 54 s))

Date/Time 11/18/2011 10:51:00 AM (Eastern Standard Time) Last Result 0 msec (Ping Time) Last Message OK

Probe Local probe

Group 1st group (visible to all user accounts)

Device Server1

Last Scan 11/18/2011 10:51:00 AM [0 s ago] Last Up 11/18/2011 10:51:00 AM [0 s ago] Last Down 11/18/2011 10:50:05 AM [54 s ago] Uptime/Downtime Up: 99.9840% [83 d 22 h] Down: 0.0160% [19 m 22 s] Cumulated since: 8/25/2011 4:02:03 PM Settings Interval: 60 sec Location Sensor History 11/18/2011 10:50:00 AM Notification Info, State Trigger activated (Trigger ID: 8589934592) 11/18/2011 10:46:01 AM Notification Info, State Trigger activated (Trigger ID: 8589934592) 11/18/2011 10:44:10 AM Down, Request timed out (ICMP error # 11010) 11/18/2011 10:44:05 AM Warning, Request timed out (ICMP error # 11010) Sensor Comments Device Comments Sensor Actions Check Now Acknowledge Alarm... Pause Pause for 5 minutes Pause for 60 minutes Pause for 24 hours Resume


Nov, 2011 - Permalink

We are still having this issue. Should we be whitelisting paessler.com ?


Dec, 2011 - Permalink

As these alert-emails come from your very own PRTG Server you should white-list this one, so the hostname of this server.


Dec, 2011 - Permalink