I attempt to create a device template and it asks me for file name and template name. I enter the information and click continue. Then, it blanks out the two boxes and stays on the screen.

Am I doing something wrong? I have done this prior to upgraded without issues.

Any help would be greatly appreciated.

Thank you,

Zac

Article Comments

Hello,

we can't reproduce this issue here. Which exact version of PRTG 9 are you running? Do you by any chance use a customized language file? Which browser are you using with PRTG?

best regards.


Nov, 2011 - Permalink

We are on version 9.1.4.1840. I don't believe we use any customized language files. I have tried this with Firefox and IE.

Thanks,

Zac


Nov, 2011 - Permalink

Can you please send us some screenshots showing what exactly happens to support@paessler.com?


Nov, 2011 - Permalink