I have installed new PRTG 8 on Win7(64bit) and it work fine for a few days and after, the local probe is disconnected. how happen it ? to insert all configuration hand by hand is very hard. can I import my previous configuration ? thanks


Article Comments

hallo,

please open a support ticket by sending a mail to support@paeslser.com

please forward us your system log files for analysis? You can find the same under

XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V8\Logs (System) Vista/2008: C:\ProgramData\Paessler\PRTG Network Monitor\V8\Logs (System)


Jul, 2011 - Permalink