Loss of historical data, settings and logs during upgrade.
Modified on 2025-06-10 11:50:34 +0200
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Important: We no longer maintain this article. The information might be out of date.
Hi,
I am upgrading from Version 7.4 to 8.4 and wanted to know before I start the upgrade if I am going to lose any historical data, Settings(Sensors , etc) and logs.
I know where the data is stored but trying to avoide restoring it if possible.
Thanks.
Negar Farjadnia
Article Comments
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Monitoring data and configuration will be kept. However, there might be a monitoring downtime of several minutes during backup, as databases will be converted on first startup of PRTG 8.
Of course we always recommend you keep a proper backup of all of your data.
Please see also How can I upgrade from previous PRTG versions to PRTG V8?
Jun, 2011 - Permalink