When we set descriptions to ports on our Network Switch, and then add the switch to PRTG, it nicely pulls in only the active ports and the sensor name has the description. This is a great feature.

The issue is, if I modify a port name on the switch, then re run autodiscovery, PRTG adds a NEW sensor and does not modify the existing sensor.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello,

this will be possible with PRTG 9 to have the sensors name changed after the port name was changed on the device.

best regards.


Jun, 2011 - Permalink

So how do we fix the issue where if we modify the port name on the switch, PRTG is going to add another sensor for the same port? Do we have to delete all sensors and rerun discovery?? I will lose history data on this then.


Jun, 2011 - Permalink

Right now you would have to change the sensor name manually.


Jun, 2011 - Permalink

yes but when we modify switch description on the switch, PRTG creates a new sensor...


Jun, 2011 - Permalink

Well, as said, in the moment, this can't be changed. You can either delete the new sensor then and rename the old one, or delete the old one and keep the new sensor.


Jun, 2011 - Permalink