Is there any way to stop the acknowledgement of a down sensor being cleared by sensors going into the grey state? For example, say there is a device with a low disk space alert and this has been acknowleged. If for some reason the device becomes unreachable and then comes back on line the acknowledgement is lost. This is particularly frustrating where you are monitoring a few device across a VPN from a central probe when loosing the vpn resets all the acknowledgements.
automated clearing of acknowledged alerts
Modified on 2025-06-10 11:52:04 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
I'm afraid this can't be avoided if the sensors go into a grey/unknown state.
best regards.
May, 2011 - Permalink