All sensors are reporting 'No data since 16/05/2011 12:15...' This was when an auto-discovery was scheduled to run. It did so successfully, but then everything else appears to have stopped.
Article Comments
Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.
Dear Jonathan,
Could you please forward us your system log files for analysis to support@paessler.com? You will find the log files within the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
XP/2003: C:\Documents and Settings\All Users\Application Data\Paessler\PRTG Network Monitor\V7\Logs (System)
Vista/2008/Windows 7: C:\ProgramData\Paessler\PRTG Network Monitor\V7\Logs (System)
Please be aware that it might also be a 'V8'-folder. You can also use the option to upload the logs to our FTP-Server, using the button "Send Logs to Paessler..." on the tab "Logs" in the "PRTG Server Admin Tool".
best regards.
May, 2011 - Permalink
Dear Jonathan,
Could you please forward us your system log files for analysis to support@paessler.com? You will find the log files within the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
Please be aware that it might also be a 'V8'-folder. You can also use the option to upload the logs to our FTP-Server, using the button "Send Logs to Paessler..." on the tab "Logs" in the "PRTG Server Admin Tool".
best regards.
May, 2011 - Permalink