Hello Support,

We are having issues receiving emails from PRTG. The test emails work fine and we can manually send a report via email. We aren’t getting email warnings when a system is down, anymore though- only through a manual or scheduled email push. Is there a specific setting we need to change? Please let us know.

Thank you,

Brian Sawyer

Article Comments

Hello,

just to check, you do have configured state triggers on the sensors?

best regards.


Apr, 2011 - Permalink

Hello Torsten,

Thank you for pointing that out- they had not been set up for the groups we had created. I appreciate your help.

Sincerely, Brian


Apr, 2011 - Permalink

Once you've set the triggers you should get email-notifications then.


Apr, 2011 - Permalink

It's working now- thank you!

Regards, Brian


Apr, 2011 - Permalink