This weekend we installed version 8.3.1.2089. Because the "WMI Terminal Services" sensor still doesn't work (error message: "Microsoft(R) Windows(R) Server 2003 Standard x64 Edition" does not support TotalSessions (Field), ActiveSessions (Field)"), we tried the new sensor type "Windows logged in users". When users started to log in this morning, this sensor worked fine until about 30 users. After, it started giving error "Timeout, executable did not return. (code: PE018)". The workstation running core and probe service does not show any cpu or memory problems.

Article Comments

Hello,

have you tried restarting the PRTG PC/Server?

Best regards.


Mar, 2011 - Permalink

We just did for a second time, but it did not solve the problem.


Mar, 2011 - Permalink

Have you tried increasing the timeout-setting in the sensor itself (and then accordingly also the scanning interval)?


Mar, 2011 - Permalink

I do apologize but I cannot find this setting in this sensor type. Can you please indicate where to change ?


Mar, 2011 - Permalink