Solutions

Problem with EHLO string

Modified on 2025-06-10 11:58:34 +0200

I have been running version 7, and today I updated to the newest version 8.3.1.2079 and I have been having a problem with the SMTP EHLO string. Both versions seem to send out the computer name on the EHLO string, instead of the FQDN specified in the system settings. This has cause issues with services such as senderbase, that detected the maligned EHLO strings.

Is there a way to correct this?

Thanks

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Hello,

can you send us a screenshot of the settings in the SMTP-Mail delivery options in PRTG to support@paessler.com along with the resulting "output" which seems to be wrong?

Best Regards.

Mar, 2011 - Permalink

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Problem with EHLO string

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.