When I am in System Administration > Notification Delivery...I am trying to setup SMTP. I change it to "Use SMTP Relay Server" and edit the settings but Save and Cancel do not appear! Thoughts?

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

This looks like a timing issue (depending on browser type and CPU performance).

Workaround: Clicking another tab on that page and returning to the page you wanted to edit in the first place should bring up the Submit buttons

We will try to reproduce the problem here and fix it.


Feb, 2011 - Permalink

Update: This bug in version 8.3.0.x was fixed today. The fix will be released with the next release (8.3.1) early next week.

Workaround

Clicking another tab on that page and returning to the tab you wanted to edit in the first place should bring up those submit buttons

Patch

If you are using V8.3.0.x and want to apply the patch yourself, here is how: Find the file prtg.js in the \websites\javascript folder and open it in a text editor.

Find this line:

if (initialtab>1) {$(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();}

Replace the line with this new code:

if (initialtab>1) 
{
  $(".OctopusTabs2 .tabs-container.loadlater").removeClass("loadlater");
  $(".OctopusTabs2 > ul > li a").eq(initialtab-1).click();
}

Save the file and perform a "Full Refresh" of your browser window (Shift/CTRL F5, depending on browser).


Feb, 2011 - Permalink