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error message for notification

Modified on 2025-06-10 12:00:30 +0200

When system sent notification to list, get following error message: ' can not connect MX servers'

What cause it ? how to solve it?

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Hello,

'can not connect MX servers' means that the MX-Records are not properly configured for your domain. This is then not a problem within PRTG. Please also see Why don't I get notifications from PRTG? What are the Top 5 reasons for notification problems? for further Notification problems and tips to troubleshoot.

Best Regards.

Feb, 2011 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

error message for notification

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.