I have created a group. I attached a device template to the group. Device template has a firewall Icon, a ping with auto acknowledge = "Show Down (acknowledged) status on error". I added 15 IP addresses to the group.

After discovery I mentioned that: - Device icon is not firewall icon - auto acknowledge setting is "Show Down status on error (default)" --> different than device template


Article Comments

Dear Hans,

which exact version of PRTG are you running?

Best Regards.


Feb, 2011 - Permalink

Dear Torsten,

I am using version 8.2.1.1931

Best regards


Feb, 2011 - Permalink

Dear Hans,

thank you very much. Unfortunately, Device Icons can't be 'saved' in the templates (as the templates only store information about sensor settings). The missing auto-acknowledge on the ping sensor is indeed a bug, and should be fixed for the coming release in about 2 weeks. Please bear with us, and thank you for this feedback!

Best Regards


Feb, 2011 - Permalink