PRTG service does not start 8 Core Server Service. Error code "Could not start webserver: Wrong DataTree version. Needed: 5 - found: ID: -1000 "
Do not run the application PRTG Windows GUI
Modified on 2025-06-10 12:01:46 +0200
Disclaimer:
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
there seems to be a problem with the configuration file (it may got corrupted).
Please try to exchange your running config file
PRTG Datafolder\PRTG Configuration.dat
for one from the auto backup folder
PRTG Datafolder\Configuration Auto-Backups
yesterdays config or the one before and then start the PRTG services.
You will find the the data directory as defined under the "Core Server" tab of the "PRTG Server Administrator" tool, or in the following default paths:
Please be aware that it might also be a 'V8'-folder.
Best Regards.
Jan, 2011 - Permalink