I have added data tables to maps and after doing so, i cannot move it from the upper left corner, i cannot delete it. basically it is useless. Other map objects have the menu item that shows up on mouse over but not on data tables. how do i delete, move, change a data table?


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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Dear Brian,

which version of PRTG are you using? Which browser did you tried (did you by chance try another)? All map - objects, of course including data tables, have the menu to edit/delete/etc. a map object, and all have these buttons in all our test-systems.

Best Regards.


Oct, 2010 - Permalink

The issue occurs in both google Chrome 6.0.472.63 and IE 8.0.6001.18702


Oct, 2010 - Permalink

A Little Further Testing reveals that the issue only happens on existing maps. New maps created work just fine.

on PRTG 8.1.0.1676


Oct, 2010 - Permalink

Dear Brian,

by 'older maps' do you mean maps which were created with PRTG 7?

Best Regards.


Oct, 2010 - Permalink

Yes


Oct, 2010 - Permalink

Dear Brian,

I'm afraid we can't reproduce the problem here with a map created with PRTG 7 and then upgraded to PRTG 8. Would you PRTG be accessible over the internet, so that we could have a look at it? If so, please send us the login-data to support@paessler.com with a link to this article.

Best Regards.


Oct, 2010 - Permalink