How can I save and build off of values from a wmi sensor that resets on server reboot

Modified on 2025-06-10 12:08:59 +0200

We are attempting to show the value of Total Messages Submitted on an smtp server using wmi, however the value resets to 0 every time the server is rebooted. Is there a way to keep building on the existing value and not have it reset?

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Hello,

which server is rebooted? The PRTG Server or the mail-server?

Best Regards.

Oct, 2010 - Permalink

the mail server. when the mail server reboots the total goes back to 0

Oct, 2010 - Permalink

Dear Jesse,

this is then the mail-server resetting the counter. PRTG just reads the counter and displays its value, it's not possible to increment then.

Best Regards.

Oct, 2010 - Permalink

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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.

How can I save and build off of values from a wmi sensor that resets on server reboot

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.