Good day! I have issue with in PRTG. In image below you can see sharps, and after reboot PRTG sharps disappear but come back again. It is randomly from different devices. (Cisco) Sometimes appear and disappear. I have checked real load interfaces it is without sharps https://ibb.co/dtXqfQ3


Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi there,

Could you check if this is the 32Bit or 64Bit SNMP Traffic Sensor? I assume that you run into the issue explained here:
https://helpdesk.paessler.com/en/support/solutions/articles/76000042348-what-is-the-overflow-values-setting-in-the-snmp-compatibility-options

Best regards


Mar, 2019 - Permalink

Both devices configured as 64Bit SNMP
for test i change on one device from " Handle overflow values as valid results" to "Ignore overflow values"
But issue save on both devices.
Both use snmp v2c
There are any ideas?

https://ibb.co/XCzPw6K
https://ibb.co/m6769j2


Mar, 2019 - Permalink