Hello

I try to configure the Sensor "Windows Updates Status" for our Servers, i am not a fan to give our "AD PRTGT Service User" full admin rights on every windows Server. So first i try it with the group "Remote Management Users", i put the "AD PRTGT Service User" in the "Remote Management Users" of the target server which i wanna monitor. Now i have a conncetion to the server but i can't view the update status, the sensor is orange and the i receive this message: Update history does not contain any entries. Please enable the sensor debug options and contact support for further help.

When i try it with the powershell command under the PRTG Service User i get the message "access denied":

C:\Users\su_prtg Enter-PSSession srv-01
[srv-01]: PS C:\Users\su_prtg\Documents> wmic qfe list
wmic : ERROR:
    + CategoryInfo          : NotSpecified: (ERROR::String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
Description = Access denied

Does anybody know a possible way to give the minimum rights to view the installed updates? Local admin rights is not a solution for us :). Sorry for my bad english.

I would be lucky when in every sensor description would be a exact definition which windows rights would be necessary.

Best regards
Silvio

Article Comments

Assuming this is a WMI rights issue, you should check the WMI rights on the target system.

There are plenty of articles out there - but to get you started - check the follow things out - as for the rights management - the better choice might be Computer Management in your case

  • Component Services
    • Component Services
    • Computer
    • My Computer
    • DCOM Config
      • Windows Management and Instrumentation Properties
      • Security (etc.)
  • Computer Management
    • Services and Applications
    • WMI Control
      • open Properties
      • Security and Advanced

And this link might be useful: https://docs.microsoft.com/en-us/windows/desktop/wmisdk/securing-a-remote-wmi-connection

Hope that helps..

Regards

Florian Rossmark

www.it-admins.com


Feb, 2019 - Permalink