I'm using the latest version and I recently noticed that the main console page will sometimes load OK and sometimes not. When it doesn't, it will give an Ajax timeout error. I have to reload repeatedly until it finally loads without error. When it loads, the sensor graphs are sometimes empty, they don't have the sensor title, they only have the green checkmark. If I force a reload, the sensor graph descriptions will eventually display. Has anyone seen this?
Console Missing Sensor Descriptions
Modified on 2025-06-10 12:13:21 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Dear PRTGAdmin300,
this could be a more complex case. Please contact support@paessler.com and include illustrating screenshots.
Please capture the whole PRTG user interface in any screenshot and attach them as email file attachment. (If interface parts are cut off, important context would be missing.)
Feb, 2019 - Permalink