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PRTG's website doesn't work,

Modified on 2025-06-10 12:15:18 +0200

ll interactive AJAX functions of the web interface of PRTG 8 are not working, e.g. the tabs do not work.

The Firefox error console (or the FireBug console) display numerous Javascript errors, e.g.:

[Error C3: Include File Not Found "includes\foreachpageview.htm"] [Error C3: Include File Not Found "includes\pagefooter.htm"] [Error C3: Include File Not Found "includes\htmlfooter.htm"]

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hello there,

Please note that PRTG version 8 is very old and we do not provide support for this. Please update to our current version 19.1.48.

Kind regards,
Birk Guttmann, Tech Support Team

Feb, 2019 - Permalink

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PRTG's website doesn't work,

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.