Hi,

One of my remote probe keeps disconnecting and connecting thus generating a bunch undesirable summary alerts. I used the article below which requires me to edit my registry settings on the core server. I'm still receiving alerts that the probe is disconnected and a few seconds after the connection resumes.

https://https://helpdesk.paessler.com/en/support/solutions/articles/76000063731

Please advise.

Thanks, -Paul

Article Comments

Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

Hi Paul,

Please open up a support inquiry via support@paessler.com and provide us with a support bundle of the installation. Then we can check them for the cause of the connection drops.

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Jan, 2019 - Permalink