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VMWare sensors timing out

Modified on 2025-06-10 12:17:33 +0200

PRTG has been working perfectly for as long as I can remember. We had some system downtime recently and since we brought everything backup the sensors (SOAP) on my VMWare ESXi hosts are all failing with "The operation has timed out". Ping sensors work fine but any SOAP sensor fails. I cannot see any obvious reason for this. Anyone got any ideas ?

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Hello seaninsyama,

Thank you very much for your contact.

Please contact us directly via email to support@paessler.com as we need to check some further information from the affected sensor. When contacting us, please also send us a full-screen screenshot of the sensor's "Overview", "Logs" and "Settings" tab.

Thank you very much in advance.
Sebastian

Jan, 2019 - Permalink

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VMWare sensors timing out

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.