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Setting an on-call rotation

Modified on 2025-06-10 12:20:24 +0200

How do I set an on-call and escalation calendar?

During business hours, all techs should get alarms. After hours, only the on-call tech should get alarms. If they don't acknowledge the alarm within 10 minutes, it should go to all techs.

The on-call technician changes each week.

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Currently, that's not possible - but there's a freshly baked feature request over at Rotating On-Call email calendar :)

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Dec, 2018 - Permalink

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Setting an on-call rotation

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.