How do I set an on-call and escalation calendar?

During business hours, all techs should get alarms. After hours, only the on-call tech should get alarms. If they don't acknowledge the alarm within 10 minutes, it should go to all techs.

The on-call technician changes each week.

Article Comments

Currently, that's not possible - but there's a freshly baked feature request over at Rotating On-Call email calendar :)

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Kind regards,
Stephan Linke, Tech Support Team


Dec, 2018 - Permalink