I am trying to monitor multiple event ids on a Windows Server client. When I try to add the Win API sensor, there is an error : "Login Failure: The specified network name is no longer available (code:PE029)".

However when I use WMI Event Log sensor to monitor a single event id, it works. All the other sensors on the client is working fine.

What can be the problem? Thanks in advance.

Article Comments

Are you using the FQDN or the IP address in the device configuration? Have you tried either one already?


Mar, 2016 - Permalink

Same problem here using FQDN

  • PRTG 18.4.47.1962
  • Device: Windows Server 2016

Dec, 2018 - Permalink

But the WMI based sensor works? Any firewalls or AV applications on the target host that might block the requests? Using the IP doesn't solve it either?

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team


Dec, 2018 - Permalink