Hi,

I have recently finished another PRTG installation for a customer of our company. However, when I want to display the map I made for their servers it keeps saying map refresh failed. It looks like when their's 2 people watching at the map at 2 different IPs that for 1 person the map does not load.

What else could the problems be with map refreshes failing? Do I have some sort of stupid setting configured that makes it do this?

Thanks!

Article Comments

Already found it. It was the ''map is available for public access'' on the map's settings.


Dec, 2018 - Permalink

Hi there,

Thanks for letting us know. We are glad you found the solution yourself.

Kind regards,
Birk Guttmann, Tech Support Team


Dec, 2018 - Permalink