Since today mostly of our servers show this error for Windows updates:

Couldn't deserialize output from remote. Exception from HRESULT: 0x8024402F or Couldn't deserialize output from remote. Uitzondering van HRESULT: 0x80240438

When executing the following in PowerShell on the targeted machine: $searcher = (New-Object -ComObject Microsoft.Update.Session).CreateUpdateSearcher();$searcher.Search("Type='Software'").Updates

We get the error: Exception from HRESULT: 0x8024402F At line:1 char:1 + $searcher.Search("Type='Software'").Updates + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : OperationStopped: (:) [], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException

Article Comments

Remco,

Which version of PRTG are you running?

Let me link you to another KB article and the response for this issue at present.

KB77944

Benjamin Day
Paessler Support


Oct, 2018 - Permalink