I have been using PRTG for a long time now. Now that our installation has grown to be supported by many Administrators, we have found the need for Incident Markers with comment references.

The good place to see the Incident Makers is/are in the Graph(s) for the specific device, at a specific time or across a time frame. All configured Device sensor graphs would then contain the same Incident Marker(s).

These Incident Markers need to be indexable, for the ease of Incident tracking.

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Hello there,

I'm afraid this is not something that can be implemented, since the underlying component that is being used for graphing does not provide such options, the idea itself is pretty good, I think.

Kind regards,

Erhard


Aug, 2018 - Permalink

Hi everyone,

This feature request has been converted into an official feature request: https://helpdesk.paessler.com/en/support/solutions/articles/81147-add-comments-or-markers-to-graph

Please read our new guide on how we want to handle requests in the future. Thanks!

Kind regards,
Stephan Linke, Tech Support Team


Aug, 2018 - Permalink