I just migrated PRTG to a new server. Everything is fine except that some probes and sensors are gone. The old server has them but I can't find them anywhere on the new server. What could be causing this? I doubled checked all the files to make sure everything transferred alright and it seems like it did.


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If the configuration was carried over, all you need to do is configure the remote probes themselves to report to the new server IP. Or did you do that already? Are the probes shown as disconnected or are they simply gone from the webinterface?


Kind regards,
Stephan Linke, Tech Support Team


Aug, 2018 - Permalink