Error sending "EXE": File "Powershell.exe" not found

If you have installed PS3 recently and didn't restarted your PRTG box the path variable to the powershell folder may not be set correctly.

Please try to run Powershell.exe from the DOS command line. If it's not found restart your PRTG box, and try again.

You can check the Path variable by set | grep Path

Powershell.exe runs fine from inside a DOS command line. Any other ideas?

C:\Users\peter.bollwerk-priv>powershell.exe
Windows PowerShell
Copyright (C) 2012 Microsoft Corporation. All rights reserved.

PS C:\Users\peter.bollwerk-priv> exit

The problem may occur by 32/64 bit mix ups Please check if you PowerSchell installation matches your PRTG installation.

I don't understand what you mean. The server is running Windows Server 2008 R2 (which only comes in 64-bit) When you install Powershell on a 64-bit OS, it installs BOTH 32-bit and 64-bit versions. When PRTG calls on Powershell, it's up to PRTG which version to use, isn't it? As far as Windows is concerned, if you don't specifically run the 32-bit version (ironically in C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe ), then it will run the 64-bit version, as it is located in C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe

I'm not Powershell expert, but the books I've been reading say to use the 64-bit version when you're on a 64-bit OS. I'm not sure why it matters though.

BTW, here is proof that both versions exist on this server:

C:\>dir /s powershell.exe
 Volume in drive C has no label.
 Volume Serial Number is 80D6-EC1D

 Directory of C:\Windows\System32\WindowsPowerShell\v1.0

08/21/2012  04:17 AM           474,624 powershell.exe
               1 File(s)        474,624 bytes

 Directory of C:\Windows\SysWOW64\WindowsPowerShell\v1.0

08/21/2012  04:43 AM           454,656 powershell.exe
               1 File(s)        454,656 bytes

Hi,

thank you for your detailed information.

PRTG calls Powershell.exe without any path, so the path must be in the Path variable of the execution environment.

Could you please post the result of the command set | grep Path

FYI - grep is a linux command. It doesn't work in Windows. Here is the path environment variable:

It looks like the 64-bit powershell path is in there, but not the 32-bit powershell path. I will add the 32-bit powershell path and test again.

Works fine after adding the 32-bit powershell path!

Thanks

Some customers have had to reboot after performing the above actions before this worked correctly.

Hi, i have now the same issue. Installed Powershell ver. 3.0 an rebooted. Error "Powershell.exe" not found is stil there.

What can i do?

Thanks

Have you tried adding the path to the 32 bit version as indicated above?

Hi, we have the same problem. Where do I have to set the path?

Thanks

Hi there,

Could you post the result of the following command:

Best regards.

Hi,

this is the result:

PATH => %SystemRoot%\system32\WindowsPowerShell\v1.0\;C:\Windows\system32;C:\Windows;C:\Windo...

Hi kelloxx,

Are you able to run "powershell.exe" via a command line on the Core Server/Probe?

Best regards.

Hi,

yes this works without any problems.

Thanks.

Hi kelloxx,

Great, what sensor exactly is affected? More detailed, what sensor type?

Best regards.