I have this status in the PRTG EC. I already updated the PRTG und the EC to the latest Version 18.3.43.2317.
I don't know what else I should do. Any additional Hint? Thank you.
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Modified on 2025-06-10 12:37:07 +0200
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The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.
Hello,
can you connect to the PRTG AJAX web interface with your browser Chrome or Firefox? If that is possible, it's likely that the connection settings in the EC aren't correct anymore. Please compare them then with the IP/Hostname & Port that you are using with your browser in the PRTG AJAX Webinterface then.
best regards.
Aug, 2018 - Permalink