Sensors Not Working From Failover PRTG Server

Modified on 2025-06-10 12:37:25 +0200

Support:

All Sensors were working successfully on the primary and failover prtg servers prior to a Window update performed on 3 host servers in a Microsoft Hyper-V environment The PRTG server, is a physical server, (not in the failover cluster that was updated) and the failover is a VM located via a WAN connection in a different location, and not involved in the Hyper-V environment that received the Windows updates) After the Windows update, the failover prtg server located via WAN didn't see some of the sensors. Then after a period of time, some of them came back. Then, I rebooted the failover server this morning, some additional sensors came back from the failover server, but not all of them. Any thoughts?

thanks,

Todd

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I'm working with Todd on a ticket he opened.

Benjamin Day
Paessler Support

Aug, 2018 - Permalink

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Sensors Not Working From Failover PRTG Server

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.