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PET123 Clarification

Modified on 2025-06-10 12:40:01 +0200

We are receiving a PET123 "There is no active connection for this remote IP address" error occasionally for a Site-to-site ikev1 ipsec vpn on our ASA5512. Is this condition triggered when the VPN goes down when idle?

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Hi there,

Yes, this is in fact the case.

As soon as the VPN goes into IDLE or DOWN state, the actual OID which PRTG is monitoring, is disabled. So the sensor shows this "error". This can also happen when there is no traffic detected.

I hope this helps.

Andreas Günther
Tech Support, Paessler AG

Jul, 2018 - Permalink

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PET123 Clarification

Article CommentsAttention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.

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Attention: This article is a record of a conversation with the Paessler support team. The information in this conversation is not updated to preserve the historical record. As a result, some of the information or recommendations in this conversation might be out of date.